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Quick response and attentive

4/5 Reviewed By: Winnie Visited: October 2018 Reviewed: Oct 19, 2018

Rabe responses to my query quickly and very attentive in answering my questions.

Incredible safari in Kenya, a good guide makes a big difference

5/5 Reviewed By: Zeng Visited: September 2018 Reviewed: Oct 6, 2018

We had an unforgettable safari experience in Kenya, thanks to Bushtroop and in particular to our guide Nester Torome. We highly recommend them to anyone considering a trip to Kenya. Communication is smooth and straightforward. Jacqueline was one of the earliest to respond to our query, and was...

Well organised

4/5 Reviewed By: Mu Visited: September 2018 Reviewed: Oct 2, 2018

Safarihub handled my booking and coordination very well. All my booking, payments, itenary finalization etc were done sitting in Singapore coordinating with Safarihub staff in Tanzania. Victoria was super supportive and helpful in the whole process. she was available and responsive at every stage...

Thorough, professional and attentive

5/5 Reviewed By: DAVID EDWARDS Visited: September 2018 Reviewed: Sep 30, 2018

I booked a six day safari to Kenya through African Hartebeest. From day one their attentiveness meant I never had any doubt we would have a holiday of a life time. The booking was made with Mary Nzisa who dealt with every query I raised promptly with the outcomes needed for the trip to be what i...

Rose looks after every detail - dream adventure for us!

5/5 Reviewed By: Heather Visited: August 2018 Reviewed: Sep 5, 2018

Rose and her team were beyond efficient. Any query during the planning process was answered immediately, we always felt in very capable hands, which was important because we were flying half way around the world for an adventure of a life time! AND WE GOT IT! We stayed in Nairobi the first night...

Fantastic experience, unbeatable service, great lodges, excelled in every aspect

5/5 Reviewed By: Richard Arkley Visited: August 2018 Reviewed: Aug 30, 2018

Having only seen the reviews on safaribookings of a company I had never heard of I was stunned by the speed of responses to any query by Mr Otienio, I felt as if I was really valued. I asked if a safari could be modified expecting an extra day at the start or end yet I was given possibilities for...

Excellent service from start to finish

5/5 Reviewed By: Camilla Visited: July 2018 Reviewed: Aug 7, 2018

The communication and helpfulness of this company were second to none. Every query was answered quickly and fully by Allison. She could not have been more helpful. She listened to what we wanted and booked fantastic accommodation and designed a wonderful tour. I would recommend this company to...

Excellent and customer oriented tour operators

5/5 Reviewed By: Burchardt Family Visited: July 2018 Reviewed: Aug 5, 2018

I wrote to Majenda and he replied to every query I had! He booked hotels and the car and the driver was always on time! No hassles! They went beyond their work hours to help my family and made sure we were safe at all times and most important we enjoying ourselves! The prices are affordable and he...

Excellent and memorable private safari experience

5/5 Reviewed By: Ashutosh Visited: July 2018 Reviewed: Jul 28, 2018

It was my wife's and my first ever safari experience and Zippy and her team made it so easy to plan a safari. We always got a quick email response for every query. Zippy and her team organized the 4-day Mara safari for me and my wife very well. Airport pick-up, flights to and from safari...

Top Service Standards, Before, During and After - Hello Tanzania we will meet again

5/5 Reviewed By: Hassan Visited: July 2018 Reviewed: Jul 23, 2018

Hello Tanzania, have provided us with a wonderful experience of our first time in Tanzania and the Mikumi Safari experience. Mwajabu has been wonderful in answering and helping with any query I had throughout the process. We were picked up straight from the airport, very early in the morning,...

Fantastic planning and great safari experience

5/5 Reviewed By: Slobodan Kakuca Visited: March 2017 Reviewed: Jun 8, 2018

From the point I made a query with Simba Trails, Elizabeth was very good in repsonding to all my questions. The safari itinerary was well planned and our safari was exactly as per itinerary. We had a 7 day vacation and we visited Maasai Maara and Lake Nakuru. Afterwards, we went to the beach for 3...

Incredible experience!!!

5/5 Reviewed By: Joe Visited: April 2018 Reviewed: Apr 12, 2018

We were delighted with our 12-days in Tanzania 7 day climbing Kilimanjaro via Machame route & 4 days safari in Serengeti ngorongoro and Lake Manyara, organized by LICIOUS ADVENTURE. They were the first to respond when I sent out an initial query to 5 companies, and Neema gave us everything we asked...

The level of personal service was exceptional.

5/5 Reviewed By: Peter & Mavia Walker Visited: February 2017 Reviewed: Mar 24, 2018

My wife and I came to Tanzania to celebrate my 80th birthday with friends I made 11 years ago. Part of our trip was to be a Safari and our friend introduced us to Jumaa Mohamedi at Ancestor Travel & Tours. Planning with Jumaa was easy as he answered every query promptly and with good advice, He,...

An excellent first class Safari experience with personal attention and care second to none. 5 *****

5/5 Reviewed By: Coral and Ana Visited: February 2018 Reviewed: Mar 13, 2018

From the warm and efficient initial contact, all the way through to the emotional goodbyes, our safari holiday experience with Shinzelle Safaris was truly amazing and great value. From the outset Danielle was there to answer any and every query and detail, speedily and informatively. She arranged...

We had an awesome safari experience with Karibu Safaris during our time in Kenya!

5/5 Reviewed By: Ashar Visited: January 2018 Reviewed: Feb 12, 2018

From the point that I submitted a query on Safari Bookings, Karibu Safaris were constantly in touch with me through their helpful correspondent Robert. He helped in answering several of my concerns regarding a trip to Kenya. We got picked from an apartment in Nairobi on 29th Jan and so began our...

A great experience

5/5 Reviewed By: Zuzanna Visited: November 2017 Reviewed: Nov 28, 2017

Our 3 day tour from Kigali to Lake Mutanda, gorilla tracking and back to Kigali was amazing! The gorilla experience was fantastic, we really didn't expect to be able to be so close to them, the Mutanda Lake Resort was really good, we enjoyed every second of our stay there. The new managers of the...

An amazing unforgetable experience and have no hesitation in recommending to others.

5/5 Reviewed By: Richard and Christine Visited: September 2017 Reviewed: Oct 16, 2017

Darren gave superb advice and had excellent communication. Every query we had was answered promptly and nothing was any problem. Just what we needed visiting Africa for first time.

Its such a magical experiences has its name suggests its left me want more and more of it, perfect

5/5 Reviewed By: Domiano kola Visited: September 2017 Reviewed: Oct 3, 2017

Very perfect, organized ,promising and delivers to all its clients such a wonderful magical experience that will leave you want more of its safaris i think you guys should start airline stuff's and i know the company will deliver that too and i am very greaful to you customer care team for the...

Excellent Offer - Excellent Service - Excellent Coordination

5/5 Reviewed By: varun khullar Visited: August 2017 Reviewed: Sep 14, 2017

I found Wildebeest Safari on Safari booking and got in touch with NOAH. He was too prompt and the way the tour was presented was the ice breaker. He is a good man and very active in reverting to any type of query. Everything was well planned from the pick up, the camp in Masai Mara and lodge in...

A personalised, professional travel company providing top quality service. Highly recommended.

5/5 Reviewed By: Rachel Carter Visited: July 2017 Reviewed: Jul 27, 2017

An excellent service from Zambezi, nothing was too much trouble. The service was very personal and tailored to meet my needs. Every query was answered promptly and fully. The good quality service continued throughout the booking process right up until and through the holiday. Staff were polite,...

Totally Best Safari Experience

5/5 Reviewed By: Terry Moss Visited: April 2017 Reviewed: May 14, 2017

I found Marianne Birrell Safaris through an extensive research of a dozen companies. Based on other reviews, and a query to Marianne, I selected her company to organize our safaris. I can proudly say that the choice was one of the best decisions I ever made. She developed a program that exceeded...

Overwhelming and Beyond expectations

5/5 Reviewed By: Zahid Visited: March 2017 Reviewed: Apr 8, 2017

Great Safari. Thanks to the owner Pamela who guided us to each and every layer of the tour. She was very cooperative, I was planning with her 3 months prior to our tour and she was calm and composed for each and every query we had regarding the tour and iteneary. Our game guide Driver Peter was...

Right people for the right place. We could not ask for more!

5/5 Reviewed By: Patricia Pinto Visited: February 2017 Reviewed: Feb 20, 2017

I was a little bit nervous at the time of booking our trip. We were seven of us. My husband and I don’t travel often, so I wanted this, may be a one time, to be really memorable. A relative suggested Kikwetu Cultural Adventures. Kenneth of Kikwetu was so attentive, he answered each and every...

Spectacular Botswana Safari - Tailor-made to Interests and Budget

5/5 Reviewed By: Mollie Cerqueira Visited: December 2016 Reviewed: Jan 16, 2017

We followed SafariBookings suggestion to seek five proposals in choosing an operator for a trip of a lifetime. Our pick was Compass Odyssey for their comprehensive and prompt reply to every query and their willingness to adapt and adjust itineraries to fit my family's specific interests and budget...

Amazing experience, excellent team, highly recommended!

5/5 Reviewed By: Niovi Visited: November 2016 Reviewed: Dec 4, 2016

My friend and I, being two girls, were very careful when organising our trip to Kenya. We were interested in a 3-day safari and reached out to Beacon Safaris because it was highly rated and offered interesting and well priced packages. To our pleasant surprise, they also turned out to be very fast...

The good, the bad and the very ugly parts of It Started In Africa

1/5 Reviewed By: Sophia Visited: October 2016 Reviewed: Nov 23, 2016

I experienced a the good, the bad and the ugly parts of this company, It Started in Africa. I was a solo female traveller and safety was a priority. I knew I could have paid less with other companies, but the BBC Travel logo really did stand out to me. A company with BBC Travel as a partner would...

Very good 2 way contact before the safari and a well organised comprehensive tour of the Maasai Mara

5/5 Reviewed By: GaryD Visited: August 2016 Reviewed: Sep 2, 2016

From the moment I sent my request for information Doyen Safaris (Kennedy) was very quick to reply and was able to provide answers to all my questions. As this was my first visit to Kenya and my itinerary was not confirmed I requested several variations on my initial specification and Kennedy...

An experience worth lifetime !

5/5 Reviewed By: Veena Visited: July 2016 Reviewed: Aug 14, 2016

Our Kenya tour experience was truly amazing with Ancient wild safari. Mr. Michael is very professional and is prompt in replying to any query put forth. It was a seven day trip which includes masai mara, Lake nakuru, Naivasha and Amboseli. Our driver Mr. Paul, who picked and dropped us from the...

Kilimanjaro day trek, great experience, great guide, great day out!

5/5 Reviewed By: Jennifer Visited: July 2016 Reviewed: Aug 12, 2016

We took a day trip with Zuri to Kilimanjaro. We decided to just do a one day hike to Mandara huts and Maundi crater at Kilimanjaro as we did not have six days to spare to reach the summit! This operator was great. Kevin always emailed me back as soon as possible with any query I had.Kevin came to...

Great experience!

4/5 Reviewed By: Nutan Visited: August 2016 Reviewed: Aug 12, 2016

At the beginning we were not sure on the safari but our booking was handled by Robert and he is very efficient and always available. I wonder if he sleeps? As anytime I sent him my query he would immediately reply even if was middle of the night. He made it so simple that everything for us went...

Two-thumbs up!

5/5 Reviewed By: Wati MT Visited: May 2016 Reviewed: May 16, 2016

It took me a while to find the right tour operator to assist in making my African safari dream come true. I am glad that I found Pembury Tours. They are prompt in responding to my first query and from then on everything was a breeze thanks to Tammy. Tammy put together an itinerary that met my budget...

Excellent experience with knowledgable guide!

5/5 Reviewed By: Nivi Visited: December 2015 Reviewed: Jan 29, 2016

We recently visited Lake Nakuru, Masai Mara, Lake Naivasha and Amboseli with them on a private safari for two. The vehicle (landcruiser) and guide provided were excellent. Noah is so quick to respond and was so catering to every little query I had which was what first attracted me to hiring them....

well planned, excellent execution, very satisfied experience

5/5 Reviewed By: Sandra Visited: December 2015 Reviewed: Dec 30, 2015

Diagle Tours was very quick to respond from the very first query. They responded very well to all my requests on planning the tour esp. the Selous Safari.The service rendered at hotels booked and their own Staff (Safari guide) was very good in terms of transfers, sight-seeing, transport,...

Excellent Amazing trip

5/5 Reviewed By: Shelley Ghosh Visited: January 2010 Reviewed: Oct 1, 2015

Very Happy and satisfied with the services of Big time Safari. They had make all the arrangements in a very organized way... Martha is very informative and very helpful, always ready to answer any question and clarify any query... love their services and greetings...

Amazing Experience with Big time Safari in our Kenya Tour

5/5 Reviewed By: Malay Ghosh Visited: January 2010 Reviewed: Oct 1, 2015

Excellent Super Experience of travelling in Kenya.. Kenya tour is most amazing and remarkable holiday of Lifetime. With the support and co-ordination of Big Time Safari, our tour experience has ranked up higher. Martha is very helpful, she is very responsive. She answer every mail for any query. ...

Warm responsive operator, great on ground experience

4/5 Reviewed By: GRV Visited: September 2015 Reviewed: Sep 26, 2015

We decided to go with Right Choice and we were not disappointed. To start with, during our planning stage, George was most reponsive. He answered each and every query with patience, understanding and reassurance. I'm glad to say that the trip exceeded our expectations. Jacob, our guide and driver...

Amazing Experience, They are one of the very best You can find in Kenya.

5/5 Reviewed By: Ashwith Visited: July 2015 Reviewed: Aug 2, 2015

COMMUNICATIONS: Michael is prompt in replying to any query put forth. This is the main reason we chose Ancient Wild Safaris. We decided on Kenya just five days ahead of the trip, when our Egypt tour plan could not be executed. We had send queries to various tour operators in Kenya, Michael was not...

Experience of a lifetime

5/5 Reviewed By: Sue and Robin. UK Visited: July 2015 Reviewed: Jul 25, 2015

If you want to see the real Botswana and have a sense of adventure then Bush Travellers are the safari people to go with. We had first class treatment and food. Your first contact is with Shuffle who will answer your every query promptly. Sage is incredibly knowledgable about the wildlife and...

All we expected ...and More!

5/5 Reviewed By: Collin Smith Visited: June 2015 Reviewed: Jul 23, 2015

We were delighted with our 13-day safari as organized by Care Kilimanjaro. They were the first to respond when I sent out an initial query to 5 companies, and peter gave us everything we asked for--a specific itinerary, a guide knowledgeable about birds, walking safaris, etc. He was also incredibly...

A trip of a lifetime that just kept getting better and better

5/5 Reviewed By: Jill and Gus, Sydney Visited: June 2015 Reviewed: Jul 13, 2015

The trip we took went from Wow to Wow and was beyond our expectation. It was designed to highlight the variety of experiences available in South Africa taking us from city to country, whales to safari. The attention to detail in the planning ensured it ran smoothly and we enjoyed every part of the...

Great service

5/5 Reviewed By: Theo Visited: May 2015 Reviewed: May 19, 2015

Choosing a safari company on the Northern Tanzanian circuit is not an easy task, as there are MANY companies! From the beginning I could tell that Tanzania Joy Tours is a company with a difference ... and Emmanuel attentive and prompt email responses which put one at ease regardless of your type of...

Staff listened carefully to what we wanted and designed an itinerary that met all our requests.

5/5 Reviewed By: Ian and Terry Visited: July 2014 Reviewed: Feb 12, 2015

Encompass Africa is the best travel company we have ever dealt with as they listened carefully, were prompt and excellent with all communication and designed an itinerary that covered all our requests and interests. Being experienced travellers themselves they know the places we wanted to visit...

Fantastic trip to South Africa

5/5 Reviewed By: Stacey Visited: December 2014 Reviewed: Jan 15, 2015

We travelled to South Africa in Dec 2014 as a group of 5 and stayed in 2 camps in greater Kruger national park over 7 nights. Both camps were brilliant. We then went on to Cape Town for 8 nights. Everything went according to plan and the recommendations from Natasha were great! The safari was better...

Fantastic safari with ISIA!

5/5 Reviewed By: Kris_ZA Visited: September 2014 Reviewed: Oct 10, 2014

Choosing a safari company on the Northern Tanzanian circuit is not an easy task, as there are MANY companies! From the beginning I could tell that It Started in Africa is a company with a difference ... from the great website, and Joao's attentive and prompt email responses which puts one at ease...

Be detailed

3/5 Reviewed By: Loma Mier Visited: August 2014 Reviewed: Sep 19, 2014

Mwanje the owner is fast in answering query, we were able to agree on the price as early as November 2013 and the terms of payment, I send my deposit as a guarantee of my travel, but after a month he ask again for additional deposit which is not our agreement, nevertheless I sent the money. On the...

Great experience!

5/5 Reviewed By: Melmar Visited: March 2014 Reviewed: Apr 18, 2014

Hi there, we booked a 7-day-safari (Amboseli National Park, Nakuru National Park and Masai Mara) and a 4-day-Mount Kenya Trip with Bushtroop Tours & Safaris and we can highly recommend the company. The sales manager, Jaqueline, was very professional and efficient in providing responses to every...

Amazing personalized attention form Hirola Tours & Safaris

5/5 Reviewed By: AbuBakar Syed. Visited: February 2014 Reviewed: Mar 16, 2014

We had a week long vacation in Kenya in February 2014. Hirola Tours & Safaris were the organizer of the tour of Ole Pejeta and Masai Mara. The attention to every detail, making a first timer feel home, very friendly and professional guides and above all very prompt response to each and every query...